Welcome to Sora, a platform connecting clients with freelance beauty, wellness, and fitness professionals. Please read the following Privacy Policy & Terms of Service carefully before booking any services through our platform. By using our services, you agree to the terms outlined below.
2.1 Booking & Payment
• Services must be booked and paid through the Sora platform.
• Late cancellations (later than 12 hours before the appointment) and no-shows will be charged the full payment amount.
• Rescheduling should be done in advance to avoid cancellation fees.
2.2 Liability Disclaimer
By booking a service through Sora, you acknowledge and agree that:
1. Health & Medical Conditions
• You are responsible for disclosing any allergies, skin conditions, injuries, or medical concerns before the service.
• If a service results in an allergic reaction, skin irritation, injury, or any adverse effect due to pre-existing conditions, Sora and the service provider are not liable.
2. Injuries & Physical Reactions
• Fitness, wellness, and massage services involve physical contact and movement.
• Sora and its professionals are not responsible for any injury, muscle strain, or discomfort that may arise during or after the session.
• If you have pre-existing conditions, consult a medical professional before booking.
3. Hair, Nails & Beauty Services
• Services such as hair styling, nail treatments, waxing, facials, and makeup are performed based on the client’s requests.
• Sora and its professionals are not responsible for damage to hair, nails, skin, or allergic reactions resulting from services or products used.
• It is your responsibility to inform the professional of any known allergies or sensitivities beforehand.
2.3 Independent Service Providers
• Sora acts as a booking platform and does not employ the professionals directly.
• Any disputes or dissatisfaction with services should be addressed directly with the professional.
• While we take reasonable steps to verify professionals, we do not guarantee results or outcomes.
2.4 Third-Party Permits
• It is the responsibility of the freelance professionals (service providers) to ensure they have the necessary permits, licenses, or certifications required by law to provide their services.
• Sora is not responsible for verifying or ensuring that the service providers hold any required permits, and any issues arising from their lack of appropriate permits are not the responsibility of Sora.
2.5 Safety & Conduct
• Professionals and clients are expected to maintain respectful and professional conduct.
• Any inappropriate behavior may result in termination of service without refund and potential reporting to authorities.
2.6 Amendments to Terms
Sora reserves the right to modify these terms at any time. Updates will be posted on our website, and continued use of our platform implies acceptance of any changes.
2.1 Booking & Payment
• Services must be booked and paid through the Sora platform.
• Late cancellations (later than 12 hours before the appointment) and no-shows will be charged the full payment amount.
• Rescheduling should be done in advance to avoid cancellation fees.
2.2 Liability Disclaimer
By booking a service through Sora, you acknowledge and agree that:
1. Health & Medical Conditions
• You are responsible for disclosing any allergies, skin conditions, injuries, or medical concerns before the service.
• If a service results in an allergic reaction, skin irritation, injury, or any adverse effect due to pre-existing conditions, Sora and the service provider are not liable.
2. Injuries & Physical Reactions
• Fitness, wellness, and massage services involve physical contact and movement.
• Sora and its professionals are not responsible for any injury, muscle strain, or discomfort that may arise during or after the session.
• If you have pre-existing conditions, consult a medical professional before booking.
3. Hair, Nails & Beauty Services
• Services such as hair styling, nail treatments, waxing, facials, and makeup are performed based on the client’s requests.
• Sora and its professionals are not responsible for damage to hair, nails, skin, or allergic reactions resulting from services or products used.
• It is your responsibility to inform the professional of any known allergies or sensitivities beforehand.
2.3 Independent Service Providers
• Sora acts as a booking platform and does not employ the professionals directly.
• Any disputes or dissatisfaction with services should be addressed directly with the professional.
• While we take reasonable steps to verify professionals, we do not guarantee results or outcomes.
2.4 Third-Party Permits
• It is the responsibility of the freelance professionals (service providers) to ensure they have the necessary permits, licenses, or certifications required by law to provide their services.
• Sora is not responsible for verifying or ensuring that the service providers hold any required permits, and any issues arising from their lack of appropriate permits are not the responsibility of Sora.
2.5 Safety & Conduct
• Professionals and clients are expected to maintain respectful and professional conduct.
• Any inappropriate behavior may result in termination of service without refund and potential reporting to authorities.
2.6 Amendments to Terms
Sora reserves the right to modify these terms at any time. Updates will be posted on our website, and continued use of our platform implies acceptance of any changes.